Effective as of June 18, 2018
relates to the information collection and use practices of Sundog in connection with our online services (the
“Services”), which are made available to you through our website located at http://sundog-soft.com (the
While our site is not intended for use by children, are committed to complying with the Children’s Online Privacy
Protection Act of 1998 (“COPPA). We recommend that parents discuss with their children restrictions regarding
the online release of Personal Information (as defined below) to anyone they don’t know.
By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing
Information We Collect
We do not collect any personal information from you unless you voluntarily provide it to us.
When you sign up to become a user of the Site (a “User”), you will be asked to provide us with certain
refer to this information as “Personal Information.” We do not permit access to our Services by children
under the age of 18, and we do not collect any Personal Information from Users under the age of 18. If
you are a User under the age of 18, please do not send any Personal Information to us or use our
Services. If we learn we have collected Personal Information from a User under the age of 18, or if we
learn a User under the age of 18 has provided us Personal Information, we will delete that information
as quickly as possible. If you believe that a User under the age of 18 may have provided us Personal
Like most websites, we use automatic data collection technology when you visit the Site to record
information that identifies your computer, to track your use of our Site, and to collect certain basic
information about you and your surfing habits. This information includes information about your
operating system, your IP addresses, browser type and language, referring and exit pages and URLs,
keywords, date and time, amount of time spent on particular pages, what sections of a website you
visit, and similar information concerning your use of the Site and the Services (the “Usage Information”).
We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs).
Cookies are small packets of data that a website stores on your computer’s hard drive so that your
computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique
identifier, similar in function to cookies, and are used to track the online movements of website users.
You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you
reject cookies, you may still visit the Site, but may not be able to use some areas of the Site and/or the
We do not collect Personal Information in this way, but if you’ve provided us with Personal Information,
we may associate that information with the information that is collected automatically. Automatic data
collection may be performed on our behalf by our services providers.
How We Use Your Information
We may use your Personal Information and Usage Information in a manner that is consistent with this
Information collected through the Site for the following purposes:
• To identify you when you sign in to your account;
• To respond to your requests and to provide you with the Services;
• To respond to your inquiries and contact you about changes to the Site and/or the Services;
• To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or
services you are receiving, and for billing and collection purposes;
• To send you information we think you may find useful or that you have requested from us;
• To enhance and improve the Site or the Service, such as through personalized features and content;
• To analyze the use of the Site and the Service and the people visiting to improve our content and Site
and the Service;
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of our policies, or as otherwise required
• For any other purposes disclosed at the time the information is collected or to which you consent;
Disclosure of Personal Information to Third Parties
We do not disclose your Personal Information to third parties for their direct marketing purposes.
We, like many businesses, sometimes hire other companies to perform certain business-related functions.
Examples include mailing information, maintaining databases, hosting services, and processing payments.
When we employ another company to perform a function of this nature, we provide them with the
information that they need to perform their specific function, which may include Personal Information.
If you choose to purchase software or services from Sundog, you will be required to provide us with your
payment information, including, without limitation, bank account numbers, credit card or debit card
numbers, account details, ACH information, and similar data (collectively, “Payment Information”). We will
use your Payment Information to process your authorized payments for our Services. We will share your
Payment Information with a third-party service provider as necessary to process your payment. The thirdparty
service provider stores your Payment Information; we do not store this information. Storage by the
third-party service provider of your Payment Information is subject to the privacy policies and practices of
Payment Information, you acknowledge and agree to use of such information by the third-party service
provider for purposes of processing your payment to us.
If Sundog or all or substantially all of our assets are acquired, we expect that the information that we have
collected, including Personal Information, would be transferred along with our other business assets.
We may disclose your Personal Information and Usage Information to government authorities and to other
third parties when compelled to do so by government authorities, at our discretion, or otherwise as required
by law, including but not limited to in response to court orders and subpoenas. We may also disclose your
Personal Information and Usage Information when we have reason to believe that someone is or may be
causing injury to or interference with our rights or property, other users of this Site, or anyone else that
could be harmed by such activities.
How We Protect Your Information
We take commercially reasonable steps to protect the Personal Information from loss, misuse, and
unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security
system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the
information you supply will not be intercepted while being transmitted to and from us over the Internet. In
particular, e-mail sent to or from us may not be secure, and you should therefore take special care in
deciding what information you send to us via e-mail.
Accessing and Modifying Account Information
You may update the information that is stored in your user account by emailing
us at firstname.lastname@example.org.
If you wish to stop receiving promotional e-mails, you may do so by e-mailing email@example.com.
You may also choose to unsubscribe from our emails by following the instructions in the bottom of the
The Site may contain content, services, advertising and other materials that link to websites operated by
Please refer to the privacy policies of those sites for more information on how the operators of those sites
collect and use your Personal Information.
Important Notice to Users Outside the U.S.
The Site and the Services are operated in the United States. If you are located outside of the United States,
please be aware that any information you provide to us will be transferred to the United States. By providing
us with any information through the Site or the Services, you consent to this transfer and accept the terms
How to Contact Us
POLICY” in the subject line, or mail us at the following address: Sundog Software LLC, 100 Seville Chase
Drive, Winter Springs, Florida 32708.